Our Services
Conflict management & mediation
We help explore and repair inter-personal and complex organisational conflict. We also offer CMC-accredited workplace and civil / commercial mediation services. Trust us - things can get better!
Recent engagements:
Facilitated the exploration, and resolution, of an ongoing intra-group conflict in the teaching department of a prestigious university. The conflict was impacting student outcomes and staff wellbeing. Through a series of joint and individual workshops, the group traced the source of the conflict, considered the impact of wider changes to their roles and jointly developed new ways of working and collaborating.
In a global firm, there was long-standing conflict arising between HR, IT and Legal functions stemming from competing priorities, governance approaches and communication styles. This was impacting delivery on several strategic initiatives. I guided the teams and their leaders through a structured resolution process to address underlying sources of conflict, strengthen relationships and reach agreement on shared objectives and collaborative working practices.
Inter-group collaboration
The benefits of having honest and trusted working relationships between functions, teams and organisations We work with leaders and teams to define, build and embed capabilities and process to ensure effective collaboration across disciplines and cultures.
Recent engagement:
Facilitated a 6 month collaboration project with legal / security / IT and finance teams in a global manufacturer to design and implement a consolidated risk management framework and practices. The resultant approach reduced impact on business functions due to simpler reporting processes, reduced overall organisation risk due to faster resolution processes, and improved trust, morale and collaboration in participating teams from more effective communication practices.
Culture and wellbeing
You are what you do! We work with organisations to make "culture" more than words. We provide tailored workshops, away-days and longer-terms programmes to embed practices that underpin productive and supportive cultures. This work improves team focus and morale, and decreasing risk of burn-out and employee attrition.
Recent engagements:
Designing and facilitating a leadership alignment programme for a UK charity with a new leadership team - quarterly away-days to help the leaders articulate their purpose and embed them into shared behaviours, ways of working, and a cohesive organisational culture.
Facilitated individual and group sessions to develop and embed shared vision and culture for a new AI function in a large media organisation.
Group facilitation and individual coaching
Trusted outside support can help individuals and teams make sense of their work. We provide 1:1 individual and executive coaching services, team coaching services as well as facilitating Work Discussion and Peer Reflective Practice groups.
Recent engagement:
Executive coaching to leaders including ed tech CEO /Founder, General Counsels, Chief People Officers.
Peer Work Discussion Group of senior in-house lawyers, internal weekly Reflective Practice Groups for managers in a global technology business.
Organisation design
What and how we do it is changing quickly. We need to adapt the design of who does what, and where to reflect these changes. We support organisations to design and implement clear, flexible operating models that support the humans to do their work effectively within a dynamic and innovative context.
Recent engagements:
Designing a data ethics, privacy and compliance operating model for a Silicon Valley technology company.
Designing a cross-functional compliance and AI Governance operating model for a UK based agri-tech multi-national.